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I came to Parkland Urgent Care with flu like symptoms. The facility was very clean and there was no wait time. Dawn at the front desk made the check in process both friendly and quick. Nurse Ann performed the initial exam not only efficiently but with an excellent bedside manner. Nurse Practitioner Holly Cabell explained her diagnosis and treatment options in a clear style and allowed me the time to pepper her with a number of questions. While she was professional, she also made sure you knew that your questions and concerns were important to her. This is the best urgent care facility I ever visit. The staff deserves a 5 star review.

I went to Express Med for a possible eye infection on a recent Saturday morning I waited no more that a few minutes before being called in. The treating professional I saw was Iris who was very thorough and correctly diagnosed and treated my condition. I was very happy overall with the service provided. I would recommend this highly. Note: My Salem PCP's office ONLY recommends this walk-in clinic, according to my wife. :-)

I have 2 children that are seen here and at the North Smithfield location. The Dr. and N.P. are awesome. My children have had X-rays and various labs completed. They are always friendly and efficient. I have never had to take my children to the E.R. because I have always been able to get same day appointments. All around these is a great pediatric group and I would highly recommend it any and everyone.

I had been sick for five days by the time I decided to go to urgent care. I made an appointment online, uploaded all the necessary documents and arrived at the appointment for the time I selected. The receptionist was pleasant and offered a seat. Also informed me I could sit in my car if I would be more comfortable. I waited only about 15 minutes beyond my appointment time and was called into the exam room. The medical assistant was friendly and professional and told me what I could expect. She started with vitals and then swabbed me for Covid and flu. She made sure to tell me it would take about 15 minutes to process both. The Physician’s Assistant examined and diagnosed me. He explained the medications he was calling in, in a caring and professional manner. My overall experience was an A+. I will be returning. I just hope no time soon.