Provider Resources

Expert guides to grow and optimize your medical practice

Patient Retention Playbook: Strategies for Building Long-Term Patient Relationships
Urgent Care Operations

Patient Retention Playbook: Strategies for Building Long-Term Patient Relationships

Building long-lasting patient relationships ensures a steady revenue stream, and improves patient health outcomes. This playbook is designed to provide you with a comprehensive guide to building and nurturing relationships with your patients effectively. In a playbook fashion, we've broken out e

From Chaos to Clarity: The Essential EHR Selection Guide for On-Demand Care
Urgent Care Operations

From Chaos to Clarity: The Essential EHR Selection Guide for On-Demand Care

EHRs are undoubtedly a critical foundation in any healthcare clinic's day-to-day operations. When evaluating a transition to a new EHR, employing a systematic approach and asking the right questions ensures a smooth selection, migration, and launch.

Urgent Care Toolkit: Digital Registration
Urgent Care Operations

Urgent Care Toolkit: Digital Registration

Digital registration is no longer a nice-to-have, it's a need-to-have. Patients want online availability options, paperless check-in, and other digital options. By having a process (and following best practices), you save staff time, reduce back-end billing issues, and improve overall patient experi

2023 State of Patient Engagement Report
News & Trends

2023 State of Patient Engagement Report

Download this free ebook to learn what over 1,700 urgent care patients had to say about what they want from their urgent care experience.

Urgent Care Toolkit: Staffing Shortage
Urgent Care Operations

Urgent Care Toolkit: Staffing Shortage

Download this free toolkit to learn about four tools urgent care operators are using to change their approach to navigating the staffing shortage.

Fireproof Your Finances: 5 Ways to Grow During a Recession
Urgent Care

Fireproof Your Finances: 5 Ways to Grow During a Recession

Despite the numerous headwinds, the strongest businesses thrive during unstable financial climates. How? With careful planning, urgent care operators can create a positive work culture and profitable business even amid a recession.

The Complete Guide to Urgent Care Financial Management
Urgent Care

The Complete Guide to Urgent Care Financial Management

Factors like patient volume, personnel costs, reimbursement rates, and more can drastically impact your P&L. It's never been more critical to understand the levers we can pull to control profits and losses, and how we utilize technology to strengthen those levers.

The Complete Guide to Marketing Your Clinic
Urgent Care

The Complete Guide to Marketing Your Clinic

Summer is on the horizon, and is typically a slower season for urgent care visits. In order to maintain profitability and continue to grow, now is the time to solidify your strategy for acquiring new patients year-round. This guide will teach you how to acquire new patients by: Understanding

Low Patient Volume, Big Opportunities: The Complete Guide to Expand Your Urgent Care Business When Patient Volume is Low

Low Patient Volume, Big Opportunities: The Complete Guide to Expand Your Urgent Care Business When Patient Volume is Low

A continued focus on new patient acquisition will always be critical to ensure revenue, maintain patient volume, and safeguard the long-term success of your practice. However, new patients aren’t the only solution to grow urgent care revenue. Use this eBook to dive into fresh strategies to increase

Brace Your Business: The Complete Guide to Managing Your Urgent Care Business Through Surges and Dips in Patient Volume

Brace Your Business: The Complete Guide to Managing Your Urgent Care Business Through Surges and Dips in Patient Volume

Attract more patients.
Reduce wait times.
Boost online reputation.

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